Thank you for your interest in our products! Selah Artisan Soaps is a great choice for spas, indie gift shops and bath and body boutiques. Your customers will love our creative, unique and nourishing products! Here are some things you should know before ordering:
Eligibility: Selah Artisan Soaps is a wholesale company and by ordering you certify that you are a business recognized at the federal and state level to make tax-exempt purchases for the purpose of resale and must provide a resale permit number.
Minimums: There is an $200 minimum for orders. Not all product listed on our website is available for wholesale.
Payment: Orders require a 50% deposit at the time the order is placed and is non refundable after the 24 hour window to change or cancel an order. If an order with a deposit is canceled before the 24 hour window then the refund less 10% cancellation fee will be refunded. For example, a deposit of $100 will be refunded at $90 (cancellation fee). Final payment is due before shipping and we accept VISA, Mastercard, American Express, Discover and PAYPAL (firstname.lastname@example.org).
Shipping: Orders are shipped US Postal Service or FedEx. All orders are shipped from Waxhaw, NC. Custom cold process soap orders take up to four weeks to cure. Inventory product will ship 2-3 days after payment is received.
Free shipping on orders over $600 shipped within the continental USA.
Returns and Refunds: If your product arrives damaged please let us know within 24 hours of receiving the order. Once we receive damaged item we will credit your account or replace product.
Cancellation Policy: Orders may be revised or cancelled within 24 hours from the time they are placed.
Restrictions: Items may not be resold through marketplaces such as Etsy, Ebay, Open Sky, Amazon, etc., and only the retailers brick and mortar store, or the retailers own website (does not apply to Private Label). Items may not be advertised at less than 50% above wholesale prices (does not apply to Private Label.)
Thank you for your consideration and we look forward to hearing from you!
Vivian Sullivan – CEO / Chief Formulator Email: email@example.com